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WE’RE HERE TO HELP WITH SIZING, STYLING & ORDERS

Support by email • Order tracking • Easy returns


We typically reply within 1–2 business days.

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Service

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Got Any Questions?

Use the form below and our team will get back to you within 1–2 business days.

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FAQs

Have a question? We’re here to help.

Shipping is free on orders £200+ (GBP). For orders under £200, shipping is calculated at checkout based on your destination and selected option.

We ship with DHL for the UK and the USA, and Royal Mail for the UK. The available options for your address will always be shown at checkout.

Delivery times vary by destination and the shipping option you choose. You’ll see an estimated delivery window at checkout, and we’ll email updates once your order is processed and shipped.

Yes—whenever tracking is available, you’ll receive a tracking link by email as soon as your order ships. You can also find updates in your order confirmation emails.

Right after checkout, you’ll receive an order confirmation email with your order number. If you don’t see it within a few minutes, please check spam/junk or contact us at support@annlinajewellery.com.

We accept returns in line with our Return & Refund Policy. Items must be unused, in original condition, and returned within the stated return window. To start a return, email support@annlinajewellery.com with your order number.